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Software for Automating IT Help Desk
Products The Astound AI platform is purpose-built for enterprise service management automation. Astound automates the entire lifecycle of employee service requests by automating answers to routine questions, accurately assigning and categorizing incidents, recommending the best solutions, and delivering predictive analytics for service owners. Astound partners with leading enterprise IT software vendors like ServiceNow, Atlassian, BMC Software, Cherwell, and Salesforce to offer out of the box integrations with leading IT Service Management, Knowledge Management, Customer Service Management, and social collaboration solutions.
Updated over 6 years ago
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