Jill Smart

Jill Smart was Accenture's chief human resources officer for almost ten years, with overall responsibility for the full employee lifecycle of all Accenture people globally—including resource planning; recruitment; onboarding; training and development; staffing and deployment; performance management; engagement and retention; succession planning; and transitions. She was also a member of Accenture's Global Management Committee. Before being appointed chief human resources officer in September 2004, Ms. Smart was managing director of HR delivery, which entailed overall responsibility for human resources operations and people development. From 2000 until 2003, she was head of the company's People Enablement business practice, which included training and knowledge management. Prior to assuming HR management roles, Ms. Smart spent most of her career at Accenture leading business integration consulting work for clients in the financial services, government, transportation and health services industries. Ms. Smart is a Fellow and director of the National Academy of Human Resources, a director of the HR Policy Association and on the Executive Committee of the Personnel Roundtable. She is a trustee on the Executive Committee of Chicago's Goodman Theatre and has served as an adjunct faculty member at the University of Illinois, where she is also a member of the Alumni Association Board’s Executive Committee. Ms. Smart is also a member of HR50 and the RBL Institute. Ms. Smart joined Accenture in 1981 and became a partner in 1993. She received a bachelor's degree in business administration from the University of Illinois and a master's degree in business administration from the University of Chicago.