Ms. Moore is Vice President of Customer Service for Piedmont Natural Gas, responsible for all Customer Service operations in the company's service areas including the Customer Contact Centers, Billing, Meter Reading, and Credit and Collections. Ms. Moore joined Piedmont in 1986 in Information Services where she led the implementation of the company's Customer Information System, managed business applications, and developed the corporate information architecture. Prior to moving to Customer Service, she was Vice President of Information Services and focused on leveraging the company's technology assets through implementation of best practices and process standardization. Prior to Piedmont, Ms. Moore worked in IT at Photo Corporation of America International and taught in the Charlotte-Mecklenburg School System. Ms. Moore has served as Chair of the Southern Gas Association's Information Technology Committee and chair of Information Technology Charlotte. She is currently chair of the Customer Relationship Management Committee of the Southern Gas Association. She is also Vice Chair of the Board of Summit House Charlotte. She received the Charlotte Business Journal's Women in Business Achievement Award in 2004. Moore has a BA degree in Education from the University of North Carolina at Chapel Hill.
