Mark A Baker

Mark Baker is senior vice president, global operations officer for Steelcase Inc., the global leader in the office furniture industry. Steelcase delivers a better work experience to its customers by providing products, services and insights into the ways people work. Its portfolio includes architecture, furniture and technology products. Named to this role in June 2004, Mark is responsible for operations at all Steelcase manufacturing facilities around the globe. Previously, Mark was senior vice president of North American Operations, responsible for all manufacturing operations in the United States and Mexico and for manufacturing services (skilled trades, facilities maintenance and operations engineering). He assumed this role in March 2001. Mark joined Steelcase in 1995 as director, Customer Intelligence, responsible for market, business and competitive research. From November 1999 till March 2001, Mark was vice president, Marketing, and in April 2000, he was given expanded responsibilities for the North America product development teams. The areas he oversaw included marketing and product development for systems, seating, storage, surface materials, and integrated architectural products as well as the Wood and Turnstone brands. Before joining Steelcase, Mark held a variety of sales, marketing and general management positions at Abbott Laboratories in Chicago. Prior to that, he worked as an associate at McKinsey & Company, a management consulting firm in Chicago.