| Notes |
Deloitte
Total Duration4 yrs 5 mos
TitleArea Operations Manager
Dates Employed2009 – Feb 2011
Employment Duration2 yrs
LocationGreater New York City Area
Senior team leader responsible for the Operations Management of 800,000 sq. ft and 300 employees within the New York area. Responsible for developing and maintaining client relationships with regional and national marketplace leaders. Involved in all areas of the business from developing real estate strategies to implementing new service tec... See more
TitleDirector of Northeast SmartSpace
Dates EmployedOct 2006 – Jun 2009
Employment Duration2 yrs 9 mos
LocationGreater New York City Area
Responsible for leading the “Hoteling” concept, branded SmartSpace for the Northeast region. The 75 employee Northeast SmartSpace team manages over two million square feet of workspace and provides first class office services to over 11,000 clients.
• Improved the overall 2007 Service Satisfaction score from 56% to 66% nationally ranking SmartSpace in the Northeast as one of the top Service Lines.
• Lead the implementation and move into the first Work Place of the Future designed office.
• Developed a regional Talent Strategy to attract, recruit, and retain the best in the business.
• Consulted Global Partners and clients on Hoteling strategies. See less |